Terms of service

Purpose and acceptance

These general terms govern the contracting and use of the services that Marc Marchal Pastor, ID (DNI/NIE) 43479769V, (the “Provider”) offers under the trading name “RealCity Developments” through the following sites:

Main site: realcity.dev — service presentation and quote requests.
Client panel: client.realcity.dev — requests, proposals, project tracking, deliveries and invoicing.
Store: shop.realcity.dev — sale of script licences for FiveM servers, operated on the Tebex platform.
Configurator: getserver.realcity.dev — free tool for generating QBCore server bases.

Accessing any of those sites, and contracting any of the services, confers the status of User and entails full and unreserved acceptance of these terms in the version published at the time of access or contracting.

Where the User qualifies as a consumer under Article 3 of Spanish Royal Legislative Decree 1/2007 approving the consolidated text of the General Law for the Defence of Consumers and Users (the “LGDCU”), the rights granted by that law apply in all cases and may not be limited by these terms.

In the event of any conflict between these general terms and a proposal accepted in writing, the proposal shall prevail.

Bespoke development

This section covers the development of web applications, internal tools, integrations and automations, as well as development, maintenance and optimisation work for FiveM servers contracted on an individual basis.

2.1. Formation of the contract

Information published on the website is for information purposes only and does not constitute a contractual offer. The contracting process is as follows:

The User describes their requirement through the contact form or the client panel.
The Provider gathers the necessary information by call, meeting or messaging and issues a written proposal setting out scope, price, timescale, exclusions and payment terms.
The User's express acceptance of the proposal in the client panel forms the contract, with the proposal incorporated into it as a contractual document.

2.2. Price, payment and timescales

Price: As stated in the proposal, on a fixed basis. Prices are exclusive of any applicable indirect taxes, which will be charged in accordance with the legislation in force.
Payment: As set out in the proposal, usually an initial payment on acceptance and the balance on delivery. Unless otherwise agreed, payment shall be made by bank transfer.
Timescale: As stated in the proposal, running from acceptance and from the point at which the User makes available the necessary access, content and information. Delays attributable to the User extend the timescale accordingly.
Changes: Any work outside the scope of the proposal will be quoted separately and requires fresh express acceptance. No additional work will be carried out or invoiced without such acceptance.
Late payment: Failure to pay on the agreed terms entitles the Provider, after notifying the User, to suspend performance and delivery, without prejudice to any statutory interest.

2.3. Ownership of the result

Upon delivery and payment of the price in full, the Provider assigns to the User, exclusively and for the maximum term permitted by law, the exploitation rights in the source code and documentation specifically developed for the engagement, for all forms of exploitation and worldwide, including the rights of reproduction, distribution, public communication and transformation.

That assignment excludes generic components, libraries and modules pre-owned by the Provider, as well as third-party software incorporated into the work, each governed by its own licence. In respect of the Provider's own components, the User receives a non-exclusive, perpetual, irrevocable licence, transferable together with the project; the Provider reserves the right to continue using them in other work provided they contain no information belonging to the User.

The Provider may refer to the engagement and display screenshots of the result for commercial reference purposes, unless the User states otherwise in writing.

2.4. Warranty

The Provider warrants that the delivered result conforms to the scope described in the proposal and will remedy, at no cost, any lack of conformity notified to it within the periods set out below.

Consumers: The statutory guarantee of conformity under Articles 114 et seq. LGDCU applies, for the period the law lays down for digital content and services: two years from delivery where supply is a single act, or the whole term of the contract where supply is continuous. The right of action lapses five years after the lack of conformity becomes apparent.
Businesses: Where the User is not a consumer, the statutory guarantee of conformity does not apply and the period is the one agreed in the proposal. If the proposal is silent, the same period as for consumers applies.
Not covered: Changes made by the User or third parties, failures of external services, changes of requirements after acceptance, and incidents arising from the operating environment.
Outside the warranty: Maintenance, enhancements and ongoing support are separate services and require separate contracting. No periodic updates are committed to for a delivered engagement.

2.5. Withdrawal and termination

A consumer User has fourteen calendar days to withdraw from the contract without giving reasons. However, under Article 103(a) LGDCU the right of withdrawal is lost once the service has been fully performed where performance began with the User's express consent and acknowledgement that they would lose that right; such consent is obtained expressly on acceptance of the proposal.

Termination by the User after performance has begun gives rise to payment for the work actually carried out up to that date. If the Provider is unable to continue for reasons attributable to it, it will refund sums received for services not performed.

Client panel (client.realcity.dev)

The client panel is a private area, free to register for and with no obligation to contract, from which the User submits requests, reviews and accepts proposals, tracks the status of engagements, exchanges messages and files with the Provider, receives deliveries and accesses invoices.

Access: Access is by email and password or a Discord account (OAuth). The account is personal and non-transferable. The User is responsible for safeguarding their credentials and for all actions carried out with them, and must notify [email protected] without delay of any unauthorised access of which they become aware.
Permitted use: The User undertakes not to use the panel for purposes contrary to law, good faith or the rights of third parties, not to attempt to access restricted areas or other users' accounts, and not to take any action liable to damage, overload or disable the Provider's systems.
User content: Files, text and data uploaded by the User remain their property and are used solely to carry out the engagement. The User warrants that they hold the necessary rights over such content.
Availability: The Provider will endeavour to keep the panel continuously available but assumes no service-level commitment unless expressly agreed in the proposal. Interruptions may occur for maintenance and will be announced where possible.
Suspension: The Provider may suspend or close an account in cases of fraudulent, abusive or unlawful use, or serious breach of these terms, having first notified the User unless urgency prevents it.
Closure: The User may request closure of their account at any time. Deliveries and documentation should be downloaded beforehand. Data that must be retained by law will be blocked as set out in the Privacy policy.

Script store (shop.realcity.dev)

4.1. Platform and seller

The store runs on the Tebex platform (Tebex Ltd., United Kingdom), which acts as merchant of record: it processes payment, issues the transaction receipt, applies any indirect taxes and handles refunds under its purchase terms. The Provider is the author and licensor of the scripts.

4.2. Purchase and delivery

The User selects the product and, where available, may first activate the seven-day free trial without payment or payment details.
To purchase, the User identifies themselves with their FiveM (CFX) account and provides an email address. Payment is handled entirely by Tebex.
Delivery is immediate and automatic: the licence is bound to the purchaser's CFX account through the Cfx.re keymaster.
If the User links their Discord account, the client role is assigned automatically for support purposes.

4.3. Licence

Unless the product page states otherwise, purchase grants the User a lifetime, non-exclusive and non-transferable licence to use the script on servers they own. Resale, redistribution, assignment, publication or making the code available to third parties is expressly prohibited, as is removing or circumventing technological protection measures. Breach of these obligations entitles the Provider to revoke the licence without refund, without prejudice to any other remedies available to it.

4.4. Updates and support

Security: Updates necessary to keep the script in conformity with its description, security updates included, are provided at no cost for the statutory guarantee period, in accordance with Article 115 ter LGDCU. These are the only ones committed to.
Features: No feature updates are committed to. There is no release schedule and no obligation to add functionality: the User acquires the script as described on its product page at the time of purchase, and that description is the reference for what was contracted. Where improvements are released they are provided at no cost, but their existence cannot be assumed.
Withdrawal: Withdrawal of a product from the catalogue does not affect a licence already acquired, which remains valid for the last version delivered.
Support: Provided through Discord and the client panel, covering operation of the script as described on its product page. It does not cover adaptation to changes made by the User or third parties, nor compatibility with frameworks or versions not listed on that page.
Requirements: The User is responsible for providing the technical environment described on the product page. The free trial allows compatibility to be verified before purchase.

4.5. Withdrawal

Scripts are digital content not supplied on a tangible medium and delivered immediately. Under Article 103(m) LGDCU, the right of withdrawal does not apply once performance has begun with the express consent of the consumer User and their acknowledgement that they thereby lose that right; such consent is obtained during checkout. The prior free trial allows the product to be assessed without that consequence.

The foregoing is without prejudice to the User's right to obtain repair, a price reduction or termination of the contract where the product does not conform to its description, on the terms set out in the LGDCU. Claims may be addressed to Tebex or to [email protected].

Server-base configurator (getserver.realcity.dev)

The configurator is a free tool that generates a QBCore server base according to the options selected by the User, with guided installation and an administration panel. Its use is governed by this section.

Free of charge: The service is provided at no cost. There is no paid tier, no usage limit and no obligation to contract any other service from the Provider.
Licence: The Provider grants the User a free, worldwide, non-exclusive and perpetual licence to use, modify and adapt the generated base on their own servers, whether or not for profit. Commercialising it as a product of their own, or redistributing the configurator, is not authorised.
Third-party components: The generated base incorporates QBCore and other third-party components, each subject to its own licence, which prevails over this one in respect of those components. It is the User's responsibility to know and comply with those licences.
No warranty: The service and the generated base are provided “as is”, without warranty of fitness for a particular purpose, of compatibility with the User's environment, or of uninterrupted availability. Taking a backup before any deployment is recommended.
Liability: As this is a free service, the Provider is not liable for damage, data loss or interruption arising from use of the generated base, save in cases of wilful misconduct or gross negligence and without prejudice to the non-waivable rights of a consumer User.
Fair use: The Provider may limit or refuse access to anyone who automates requests, attempts to overload the service or uses it for unlawful purposes.
Continuity: The Provider reserves the right to modify, suspend or discontinue the configurator at any time and without notice. Bases already generated remain the User's and their operation does not depend on the continuity of the service.

FiveM, Cfx.re, QBCore, ESX and QBox are trade marks of their respective owners. Neither the configurator nor the Provider is affiliated with, sponsored or endorsed by any of them.

Common provisions

Intellectual property: The text, design, code, logos and trade marks of the four sites belong to the Provider or to third parties who have authorised their use, and are protected by intellectual and industrial property law. Their reproduction, distribution or transformation requires express authorisation, except for the assignments provided for in these terms.
Liability: The Provider's liability for direct, proven damage arising from the provision of a service is limited to the amount actually paid by the User for that service in the twelve months preceding the event giving rise to it. Liability for loss of profit and indirect damage is excluded. These limitations do not apply in cases of wilful misconduct or gross negligence, to personal injury, or to the non-waivable rights of a consumer User.
Third-party services: The Provider is not liable for the operation of external platforms on which the services depend (Tebex, Discord, Cfx.re, the User's hosting providers) nor for the content of linked third-party sites.
Force majeure: Neither party shall be liable for failure to perform due to causes beyond its reasonable control. Timescales are suspended for as long as the cause persists, without penalty for either party.
Severability: If any of these clauses is held to be void, the validity of the remainder is unaffected and they continue to apply.
Amendment: The Provider may amend these terms. The applicable version is the one published on this page, together with its date. Amendments do not affect engagements already accepted, which are governed by the version in force at the time of acceptance.

The processing of personal data is governed by the Privacy policy and the use of cookies by the Cookie policy. The Provider is identified in the Legal notice.

Governing law and complaints

These terms are governed by Spanish law. Before bringing any claim, the User is invited to write to [email protected], where their request will be dealt with as promptly as possible.

Where the User is a consumer, the courts of their place of residence have jurisdiction, and they may also use the European Commission's online dispute resolution platform, available at ec.europa.eu/consumers/odr. In all other cases, jurisdiction lies with the court determined by the applicable procedural rules.

Last revised: 4 September 2026. Previous versions are retained and provided on request at [email protected].